Haven't tried our range of SPARK products yet? Once you do, you will be in love! Our designs are the first of their kind, and you know when you make your purchase that you are supporting a family owned Aussie business! Here are some other reasons we promise you'll get bang for your buck! 

• Lasts up to 5 X longer than any other sports grip and reduces landfill
• UV resistant, providing a protective covering that helps protect the life of your equipment
• Builds your child's confidence and sports skills sooner 
• Easy to apply to kids cricket bats, racquets, and sticks with no need to purchase a specific tool to apply it
• Fun, bright, designs that bring style and functionality to your sports equipment
• SPARK is wholeheartedly inclusive and gives everyone a sporting chance!

We are just as excited as you are that your SPARK goodies are on the way. Our pillow box packaging is fun and engaging, yet has our environment in mind which means it's 100% recyclable. After you have finished reading all our amazing product features and benefits, and have installed your product, please place your packaging straight into your recycle bin. All SPARK products will arrive in a small or large Australia Post tracked envelope unless you place a large/bulk order, which will arrive via satchel or box.

See the video above or follow below for easy application of your Spark Grip

Step 1
Slide your Spark Grip over the handle, with the Spark logo centred to the face of the bat, racquet, or stick. This is an extremely important step especially for our guide grips. If the SPARK logo is not centered, our SPARK guide grip will not land in the right place.

Step 2
Remove your hand from the grip, hold the bat, racquet or stick horizontally making sure it doesn’t move.

Step 3
Over the sink, carefully pour boiling water* over the grip and watch the magic happen! Shrinking it perfectly to fit your handle. Alternatively, if you have a heat gun, gently rotate and apply heat evenly.  *Be careful when handling boiling water or the heat gun – this step is for adults only.

Step 4 

Allow to cool and trim off any excess with scissors. That's it! You're set!

Still unsure? Watch our instructional videos on our socials. With your order, you will receive an installation/instructions guide flyer.

Been giving it your best shot and having a ton of fun with your SPARK grip? To remove any surface dust, dirt and sweat, simply wipe clean with a soft cloth and water. Detergents of any kind are not recommended.

Missed out on your favorite design? Don’t worry, we continuously restock all designs, so keep an eye out on the website for when they will be available again.

Yes! If you're a sporting club, school or organisation, we take custom bulk orders and can create any design! Let's chat about how we might build your brand awareness with your own branded SPARK grip guides for newcomers or SPARK grips (without grip guides) for experienced players. We can also identify opportunities to increase your revenue with our cutting-edge product, and help maximise sales with our premium packaging and POS options.

Not a club, school or organisation? We would love to hear your ideas! We're all about inclusivity, and are always excited to hear how we can add more colour and fun to your sports equipment. Send your amazing design suggestions to hello@wearespark.com.au 

Cinderella is proof that a new pair of shoes can change your life! A new SPARK grip is no different! Carefully using scissors, make a small cut at the base of the SPARK grip on your sports handle. From there, you can simply peel it off in an upward motion. That's it! You're ready to make a new start!

Please note: These instructions are for changing out one SPARK design for another. If you are installing your SPARK grip for the first time, there is no need to remove any underwrap or padding that your original sports equipment came with. Our SPARK grips are designed to go straight over the top, therefore maintaining the integrity of your equipment. 

Apart from being fun and super cool, our SPARK products are made from polymer. We are currently striving to be 100% recyclable but unfortunately at this stage we do not have our own recycle code for our products. What we DO know is that our products are NOT 100% rubber like other brands, and our products will outlast others by up to 5X, minimising landfill. Our packaging is 100% recyclable however, and can be placed straight in your recycle bin. With all this in mind, we know we're on the right path. Nothing is more important to us than our precious environment, and our promise to you is that we are working incredibly hard to bring you products with the smallest possible footprint.  

Spark is a young company founded by a mum & dad in Brissie. At this stage, we're unable to provide bulk discounts but we're not ruling it out in the future. 

If you are looking to make a bulk purchase (like for a sporting club, school or organisation) please email us at hello@wearespark.com.au for more information!
Please note: This is subject to stock availability.

Keep calm and SPARK on! If you can’t add an item to cart, it may unfortunately be a sold out item. Perhaps try your equal-favourite or second-favourite design. Holding out for the one? Contact us at hello@wearespark.com.au for a stock update. We update our website regularly, so the design of your dreams should be available again very soon!

We currently have one state of the art printer right here in Brisbane, Australia. We also have 3 others in PRC. Some of our products will be made right here on Aussie soil, while others will be made in PRC to our highest standards.

We lead with innovative practices, partnering with trusted makers around the world who share our vision for the future. The New Innings team is actively committed to continually researching, evaluating and implementing new methods which will lead us to a more ethical, transparent, and resourceful business. As well as developing strong working relationships with our global teams, paying fair wages, fair working hours and environments, we have made a conscious effort to also utilise any waste for future charity/foundation. This is a journey and there is always room for improvement, we are constantly working to innovate and refine our ethical processes. 

We offer returns for 30 days from the date of delivery/receiving of order.

However, not all items are eligible. To be eligible for a return:

1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
2. Item(s) were not marked “Sale/Clearance” or “Non-Returnable” at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original unused condition.

This includes the outer pillow box and instruction card. You will be asked to provide a photo of your item prior to sending it back to us so we can assess the condition.

Please note: Bulk order/Custom designs are Non-Returnable or Exchangeable.

Can I return my order for a refund?

We understand that from time to time you may change your mind. You can definitely send your SPARK grip back to us for a full refund, provided it is returned within 30 days. Please make certain that you include your details (name and order number) in the return package so we know who they've come back from.

However, not all items are eligible. To be eligible for a refund:

1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
2. Item(s) were not marked “Sale/Clearance” or “Non-Returnable” at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original unused condition. This includes the outer pillow box and instruction card. You will be asked to provide a photo of your item prior to sending it back to us so we can assess the condition.

Refunds will be for the original cost of the product excluding any shipping fees. Unfortunately we do not cover return shipping costs or loss. If you choose not to purchase covered return shipping, we are unable to refund your item if it is lost and not received.

Can I exchange my order for a different product?

Another design captured your heart? You can certainly return your SPARK grips to us for an exchange to a new design, provided it is returned within 30 days. Please make certain that you include your details (name and order number) in the return package so we know who they've come back from.

However, not all items are eligible. To be eligible for an exchange:

1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
2. Item(s) were not marked “Sale/Clearance” or “Non-Returnable” at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original unused condition. This includes the outer pillow box and instruction card. You will be asked to provide a photo of your item prior to sending it back to us so we can assess the condition.

Exchanges will be confirmed after we receive your original purchased item. Unfortunately, we do not cover return shipping costs or loss. If you choose not to purchase covered return shipping, we are unable to exchange your item if it is lost and not received.

How long does it take for my return/exchange to be processed?

We work hard to get your SPARK products in and out of our fulfilment centres. we will just need to wait until your original order gets back to our warehouse before we can go ahead. Please make certain that you include your details (name and order number) in the return package so we know who they've come back from.

How long does it take for my refund to be processed?

Should you receive a refund for your order, you will receive an email confirming this has been processed from our end. From there, it will take 2-5 business days to process into your account, depending on your bank. If it takes any longer than this, we would recommend contacting your bank directly.