We Are Spark

Returns Policy

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, place the item securely in its original packaging, and mail your return to the following address:

    Take Middle Pty Ltd
    Attn: Returns

    8 Edmonstone Street
    Newmarket, Queensland 4051
    Australia

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    EXCEPTIONS

    The following items cannot be returned or exchanged:

    •     Installed and Previously Used

    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    hello@wearespark.com.au